Poshmark is a platform where you can buy or sell fashion, discovering vintage and modern beauties from various designers. While the interface of Poshmark is straightforward, users may occasionally have questions about the platform. Here are some of the most common questions received on Poshmark, along with their answers.
No matter the reasons why you may want to delete your Poshmark account, you can easily do it either through the app or on the web page. You will have to follow a few steps. Bear in mind that if you just submit a written request to their support, they can’t delete the account for you. You will need to go through the deletion steps yourself.
If you are deleting your Poshmark account from the app on your phone or tablet, here are the steps that you will need to take:
If you are deleting from your web browser, the steps are similar, with just a couple of differences. Here’s what you’ll need to do:
Pro Tip: If you only delete the app from your phone, your account will still be active. It will only be deleted if you submit an official deletion request.
In case someone made an accidental purchase, or an order is delayed, Poshmark users have the option of canceling their order. The process is simple, but you will have to respect a certain timeframe.
As a buyer, you typically have three hours to cancel a Poshmark order. Any cancellation that occurs after that cannot usually be processed, especially if the seller already shipped the order.
As a buyer, you will need to go through the following steps:
If you already made the purchase, you will receive your refund immediately. If the item has not been shipped after 7 days, you may also cancel the order on the 8th day. Check to see whether the seller already shipped the product by then or not.
If you make the request to cancel an order, you will receive a full refund. The steps are fairly similar to canceling an accidental purchase, with only one difference. Simply select “Order Is Delayed” instead of “Accidental Purchase” when you make the cancellation request.
Currently, you can only change your Poshmark username when you are using an Internet browser. It is not possible to make this change through the mobile app. However, you may change the username from your mobile device by simply using your phone’s Internet browser.
The steps you will have to go through are as follows:
The process of changing your username is straightforward. As soon as you change it, all the old mentions will be linked to your new username.
Irrespective of the request you make on Poshmark, the process is fairly intuitive and straightforward with just a few steps to follow. For further questions, you may contact the support team and they will help you.